Ratna Jewellers respects your privacy and is committed to protecting your personal information. This privacy policy describes how we collect, use, and protect your personal information when you interact with us via our website, physical store, or other communication channels.
- Information we collect:
We collect the following information such as;
Personal Information: When you make a purchase or create an account with us, we collect your name, contact information (email address, phone number), shipping and billing addresses, and payment information.
Browsing Data: Information gathered when you visit our website, such as IP addresses, browser types, time spent on pages, and other similar data.
Transaction data includes purchase history, product preferences, and transaction details.
Communication Preferences: Information about how you want to be contacted, such as signing up for newsletters or promotional materials.
2. How We Use Your Information:
We use your information for the following purposes;
Order Processing: The process of fulfilling your purchases, including payment, shipping, and delivery.
Customer Support: To help you with inquiries, returns, and other customer service issues.
Marketing and communication: We will send you relevant information about our products, special offers, and promotions if you have opted in to receive such communications.
Improving Services: We will improve our website, product offerings, and customer experience based on your feedback and browsing habits.
Legal Compliance: To follow all applicable laws and regulations, including fraud prevention.
3. Data Security:
We use a variety of security measures to protect your personal information. This includes encrypting sensitive data, such as payment information, and conducting regular security audits to prevent unauthorized access.
4. Cookies:
We use a variety of security measures to protect your personal information. This includes encrypting sensitive data, such as payment information, and conducting regular security audits to prevent unauthorized access.
5. Third-Party Links:
Our website may include links to third-party sites. Please keep in mind that we are not responsible for these websites’ privacy policies or content. We recommend that you review their privacy policies before providing any personal information.
6. Policy Amendment:
Ratna Jewellers reserves the right to amend this privacy policy at any time. We will notify you of any significant changes by posting the updated policy on our website and, as necessary, contacting you directly.