Shipping Fees: The cost of shipping will depend on the delivery method selected and the categories of the product. All fees will be calculated during the checkout process.

Order Tracking: Once your item has shipped, you will receive an email confirmation with tracking information, allowing you to track it.

Packaging: To ensure secure transport, all items are carefully packed in secure, tamper-proof boxes. The Signature confirmation is required upon delivery of valuable pieces.

International Shipping: We ship to some particular countries. Delivery times and costs vary according to the destination. Please contact us for more information.

If you have any questions about your shipping options or require assistance tracking your order, please do not hesitate to contact our customer service team.

Ratna Jewellers takes pride in using only high-quality materials for all of our products. To ensure that your jewellery remains beautiful for years to come, carefully follow our care instructions.

Composition:

At Ratna Jewellers, we use high-quality sterling silver for our silver jewelry collections, ensuring both durability and elegance. Follow these simple guidelines to keep your pieces in pristine condition;

Precious Metals: Our collections include a variety of metals such as 22k gold, sterling silver all carefully handcrafted.

Gemstones: We use natural diamonds, rubies, emeralds, sapphires, and other precious stones that are carefully chosen for their quality and brilliance.

Hallmark: All our sterling silver jewelry is stamped with the hallmark "925," signifying the purity of the silver used in the item.

Care instructions:

Ratna Jewellers' jewellery is made to last a lifetime, but proper care is required to keep it shining and high-quality. Follow these simple guidelines to keep your pieces in pristine condition;

Avoid Contact with Chemicals: Keep your jewelry away from chemicals that can harm the metal and gemstones, such as perfume, hair spray, and cleaning products.

Cleaning: After wearing your jewelry, gently wipe it with a soft, lint-free cloth. For a more thorough cleaning, use a mild jewelry cleaning solution appropriate for the material (gold, silver, gemstones). Store your jewelry in a cool, dry location. To avoid scratches and tangling, store each piece in its original box or in a soft pouch. Anti-tarnish strips can help keep silver pieces looking shiny.

Professional Maintenance: For valuable pieces or those with intricate designs, we recommend having them professionally cleaned and inspected on a regular basis to ensure the settings are secure.